Shipping policy

Next business day dispatch

We dispatch in-stock orders from Arundel, Queensland on the next business day after your order is placed. Business days are Monday to Friday, excluding Queensland public holidays.

Dispatch is when your order leaves us. Delivery takes additional time and depends on your destination and the carrier. Next business day dispatch does not mean next business day delivery.

Australian shipping

  • 1 or 2 games: A$7.99 standard shipping.
  • 3 or more games: free standard shipping within Australia.

Australian prices include GST. All games in an order are shipped together to one delivery address. To send gifts directly to different addresses, place a separate order for each address; shipping eligibility is calculated per order.

Delivery and gift deadlines

Any delivery estimates shown at checkout are estimates, not guaranteed arrival dates. For a birthday, Christmas or another deadline, please allow time for delivery after dispatch. Email partygamescompany@gmail.com before ordering if you need help checking timing.

Please check your delivery address before paying. Contact us promptly if it needs changing, as changes may not be possible once the order has been dispatched.

Help with a delivery

If your order is delayed, missing, damaged or incorrect, email partygamescompany@gmail.com with your order number so we can investigate and help. Nothing in this policy limits your rights under the Australian Consumer Law.